Supervisory Consultation and Training

The EAP offers telephone consultation to supervisors about employees for whom they have a concern or advice about how to confront an employee they have decided to refer to the EAP because of job performance. Often a supervisor will want to discuss a problem employee with someone to help think about how they will approach the employee or what they will say if the employee offers resistance. Through this type of service, it is possible to encourage supervisors to suggest referral, at an early stage, of an employee developing a job performance or personal problem before the problem requires discipline.

Also available is training for supervisors on how to recognize, confront and refer a troubled employee. This training can be from one to three hours and can be provided on-site.